HomeInZagreb can try to help, but there is no guarantee that:

• a suitable replacement will be found, or

• that they will accept the same conditions and dates.

Until a new tenant is fully approved and signs the necessary agreements, you and any co-tenants remain responsible for:

• rent,

• utilities, and

• other obligations under the original contract.

Leaving early is your own decision, so the responsibility remains with you unless the landlord formally releases you in writing.

Sometimes yes, but only with approval and new paperwork.

Changing names on the contract usually means:

• the landlord must agree to accept the new tenant,

• a new contract or an annex must be signed,

• HomeInZagreb needs updated data for records and compliance.

There may also be administrative consequences, such as:

• a possible new service fee for processing a new booking,

• recalculation of deposit arrangements.

You should never assume that someone can simply “take over your room” without formal approval and signing of the correct documents.

If there are multiple tenants on one contract, they are usually jointly and severally liable. This means:

• each tenant is responsible for the full rent and costs, not just “their part”, and

• if one person leaves early, the remaining tenants are still responsible for the full rent until the end of the contract, unless a new agreement is made.

If someone wants to leave early:

• they should first discuss it with their roommates,

• then contact HomeInZagreb and the landlord to see if a replacement tenant is possible, and

• understand that until a replacement is found and a new agreement is signed, the original tenants remain responsible.

Yes, you can request a sample Tenancy Agreement.

The sample shows:

• how rent, deposit and utilities are described,

• the main rules about cleaning, damage, parties, guests, and early termination,

• which law and court apply.

The final agreement you sign will have:

• your full name and details,

• the exact property address,

• your start and end dates, and

• the specific conditions agreed with the landlord.

The person who will live in the apartment is normally the tenant and signs the Tenancy Agreement.

Parents or other third parties can:

• pay the service fee, deposit or rent, and

• be copied in communication,

but they are not the tenants unless they are also listed as such in the contract. The tenant’s name on the contract is the person legally responsible for rent, utilities, cleaning, behavior and respecting the rules.

In EUR,the costs of the transactions should be covered by the client, a full amount should be received as stated on the offer.

If you need something before the final Tenancy Agreement is drafted, we can usually provide a:

• booking confirmation and

• a brief written summary of your stay (property, dates, rent and deposit).

This is often enough for universities or programs to confirm housing.
The full Tenancy Agreement is still prepared closer to your arrival, when all information is final.

Yes.

When we draft the contract a few days before your arrival, we send it to you so that you can:

• read it carefully,

• ask questions if something is not clear,

• share it with your parents or another advisor if you wish.

Only after that do you sign it (usually electronically) and the landlord signs it as well.

Yes.

Your booking is considered confirmed when:

• the landlord accepts your inquiry, and

• you pay the service fee and security deposit within the deadline, and

• you receive our booking confirmation.

From that moment, the apartment is reserved for you from the agreed start date, and the Cancellation Policy and agreed conditions already apply.
The Tenancy Agreement that you sign a few days before arrival is based on these same terms.

We wait until a few days before arrival because this is when we have the most accurate information, such as:

• your move-in dates

• any flight or travel changes,

• any landlord changes to details (for example, bank account, building info).

If we draft the contract too early, there are often many changes later, which means multiple versions, more confusion, and a higher chance of mistakes.

By preparing it closer to arrival, we work with final, confirmed information and you get a clean, correct document.

The final Tenancy Agreement is usually drafted and sent a few days before your arrival and move-in date.

First we:

• confirm your booking with the landlord,

• receive your service fee and security deposit, and

• register all your final dates and details.

Once everything is clear and up to date, we prepare the contract and send it to you to review and sign.

The agreement is written in Croatian, with an English translation included. In case of any difference, the Croatian version is legally binding.

The contract is governed by the law of the Republic of Croatia, especially:

• the Act on Obligations and

• the Act on Renting Apartments.

Any disputes that cannot be solved amicably are handled by the court in Zagreb, Croatia.