Yes. If something feels wrong:

• Inform the landlord about the issue (in writing when possible), and

• Contact HomeInZagreb so we can help you:

  • describe the problem clearly,

  • document it with photos if necessary,

  • communicate constructively with the landlord,

  • understand what is and isn’t covered by your contract.

However, it’s important to understand:

• HomeInZagreb cannot be held responsible for structural issues, landlord’s furniture choices, local internet performance, or provider delays.

• We act as a mediator and support, not as the owner.